Genuity Systems Ltd.

Skill based ACD

Integrated CRM

Interactive Dashboard

Smart IVR (Visual IVR)

Agent on multiple Skills

Easy to deploy and maintain

Predictive Dialer


Call Blaster

Social Media integration

Smart Business Phone Solution

gTalk® PBX

Genuity BPO

Your Perfect Partner for Contact Center Service

OPEN an account instantly on your mobile

SEND money to anyone instantly

PAY Bills, Top up airtime and more on your mobile

SHOP cash-free with Scan Pay QR codes

gPlex Contact Center - Enhancing Customer Experience

ACD, Visual IVR, Integrated CRM, Predictive Dialer, Dashboard, Wallboard, Web Chat, ChatBot, Automatic Speech Recognition (ASR), Unified agent desktop

gPlex - Enhancing Customer Experience

Omnichannel ACD, Smart IVR, Predictive Dialer, AI Voice & ChatBot, ASR, Voice Analytics, TTS, Call Blaster, Social Media

Contact Center Solution

Fully integrated IP contact center solution. Easy expansion and cost-effective solution.

gTalk® PBX

gTalk® PBX is ideal for small, medium to large sized businesses with full-featured PBX phone system.

gPlex® Mobile Application

gPlex® build innovative Mobile Apps for your business to grow faster.

BPO Services

Genuity BPO offer best in class call center services, both inbound & outbound, to clients from different industries in local and international.

Mobile Banking Apps

gPlex® mobile apps for Mobile Banking, it comes handy for enterprise customers and allow access to customized services.

Genuity IT Training

We at Genuity Systems Ltd. offer a broad range of IT training courses and programs according to your choice with highly qualified trainers.

Some of our valued customers

Copyright © 2003 to 2023. All Rights Reserved by Genuity Systems Ltd.