gPlex® Call Blaster is a highly scalable automatic over the phone message broadcasting system. It can dial millions of numbers in matter of hours. It can manage multiple campaigns simultaneously. Its management tool allows setting of media changes, minimum and maximum ports, control of Calls per Second (CPS), and much more. The system comes with real-time dashboard and rich reporting features including provision of customized reports. The gPlex® Call Blaster is an independent system which can be deployed either as a stand-alone system or as part of a ‘Contact Center System’.
Reach Millions in Hours
The gPlex® Call Blaster system enables businesses to reach a large number of contacts simultaneously to disseminate relevant information, all executed under a single campaign. Built-in interactive voice record (IVR) system could be deployed to obtain customer responses or to perform business processes through Application Program Interface (API) integrated to back-end-ecosystem. We endeavor to deliver high quality services experience to our business clients so that they are able to reciprocate the same to their customers.
Benefits of gPlex® Call Blaster
✔ Reach millions of customers in hours.
✔ Run several campaigns simultaneously.
✔ Real time dashboard for call statistics and sales count.
✔ Built-in IVR to obtain customer feedback.
✔ Can perform business processes through API integration.
✔ API-Interface to pull contact information from third party CRM.
✔ Can upload millions of contact information as Excel, CSV, text format etc.
✔ Automatic Language selection.
✔ Support STM-1/E1/SIP trunking.
✔ Stand-alone solution scalable to 2000 ports/channels per campaign.
✔ Zero capex and low opex.
✔ Service available through hosted platforms under pay-as-you-go model.
How gPlex Call Blaster do for your Business promotion?
With gPlex® Call Blaster, you can call millions of customers with a customized voice message for getting feedback, promoting your new product or service, informing them about your upcoming event, and much more! It's a web-based automatic outbound dialing solution that scrolls through your existing phone contacts and sends out your pre-recorded message. Whether it's updating your target group on the latest special offer or letting them know about a new product, gPlex® Call Blaster services can help you do it faster and more comprehensively than ever before.
Businesses often introduce time sensitive special promotional offers. The challenge is such offers must be communicated to a very large number of target customers within short time window, say reaching out to millions within couple of days. Creative call campaigns executed by gPlex® Call Blaster service may be ideal solution to handle such situation efficiently. Integrated APIs may be deployed to automatically subscribe and deliver certain service products to previously registered customers. Examples of use: (i) Travel Agents promoting special occasion/event price discount, (ii) Home improvement companies offering special discount on specific items like flooring/carpeting for limited period.
As a customer satisfaction exercise businesses often need to obtain customer feedback following delivery of their services. gPlex® Call Bluster service may be used to have those customers automatically called during user-defined time window to obtain customer feedback on services they received. Example of use: (i) Car/AC/Heater repair shops seeking feedback of their customers who visited them recently.
Cities, Schools, Businesses often need to send out emergency messages to their constituents/customers within a very short window. gPlex® Call Bluster service can offer a very effective and appropriate solution to handle such situations. Example of use: (i) School districts sending out school closure notice to all students/staffs due to impending snow storm, (ii) Cities sending our flash flood warning related calls to its citizens.