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Chat support services are a benefit that helps companies and organizations manage their customers better by imparting them an online platform for support, grievances, and any other related issue to the core task. Chat support service is an effective communication channel that aids as a prominent support tool. With the help of live chat support outsourcing service, the business marketing conversion rate of prospect leads into revenue-generating customers is increased. No heavy initial investment or high operational expenses are administered on the business.
In a digital age online chat support services is a must have tool for your business to stay head of your competitors. It saves company money and time as chat agents can serve more clients rather than on any other medium like phone or email. Live chat is convenient for customers as it connects customer instantly with an agent and get immediate and inter active response. In addition, chat support services helps agents to know the customer better and provide better sales and service support with increased efficiency.
Genuity BPO holds an cost-effective rates of chat support service along with a due diligent team who understands the work process and works to their full potential to offer customer satisfaction. Genuity BPO’s efficient online chat support outsourcing service executives help the visitors find the right product and service they are looking for. The learned and qualified staff ensures that the visitors are converted into revenue-generating buyers.
We are an ISO 27001:2013 certified company. Genuity BPO offers the provision of 100% security of the confidential data and information with online chat support outsourcing service.
We extend state-of-the-art infrastructure with high-quality communication tools to offer on time delivery of services. Cost effective business solution with chat support service.
Genuity BPO’s live chat support outsourcing services are accessible 24/7 for 7 days a week. Stay connected with your customers quickly than any other communication channel like email or phone.
Weekly/monthly reports are sent to the clients to help them monitor their progress better. Increase business, reach and maintain long last customer relationship with our outsource chat support services.