- About Us
- BPO Service
A brand’s credibility is measured by the count of its satisfied customers. It is brand’s prime responsibility to improve customer care effectiveness and help companies minimize the overhead cost and enhance the customer satisfactions. It is significantly important to offer a support service to customers to avert any inconvenience the customers may face.
The task of comprehensive customer care support is not always possible to be managed in-house. Therefore, one must outsource this hefty task to a professional customer care outsourcing company. Customer care outsourcing helps you focus on your business and enhances the relationship between the customers and the brand.
Genuity BPO offers a wide and extensive range of customer care outsourcing service solution which is efficient and effective for company’s smooth business operations. We have due diligent team employed to handle your business tasks well. We understand that a customer is prime important to business hence, our team works to the best of their capability to ensure high-level customer interaction and satisfaction.
We are leading outsource customer service companies providing customer care to companies globally. Our outsourced customer care services involve state-of-the-art technology and the latest updated technology. The medium of channels we use consist of chat, email, web, and fax support, it is inclusive of sales, marketing and service. By implementing the finest customer care outsourcing services, we aim at maintaining a better relationship between business and customers.
We offer 24 X 7 support and competent services that ensure overall customer assistance. Outsource customer care services to customer oriented businesses in Bangladesh and other countries globally.
As a promising outsource customer service companies, provides quality customer care services to our clients is on our top most priority. We focus on developing and growing your customer base efficiently and effectively.
We are an ISO 27001:2013 certified company providing outsourcing customer service to B2B and B2C companies from different industries. Our customer care outsourcing services are devised to reduce operation costs.
We have a skilled staff that works incessantly to increase the revenue of your business. Our customer care outsourcing expert team is experienced and understands the importance of customer care, thus provides quality and effective services.