Having the experience of being the ultimate contact center solution in Bangladesh, gPlex® CCT & gPlex® AICC modules are the best fitted and designed to meet the exact need of upcoming digital banks in Bangladesh. Bring the true digital solution to give the futuristic experience to your customers.
gPlex® is being used by 21 leading banks and financial institutions and the solution has proven over a decade to be a top quality modern & solution that delivers seamless connectivity, increase contact center operational efficiency and offer best features to provide high customer experience across all communication channels.
gPlex® offers uniquely designed modules best fitted for the insurance industry making customers query, service request, claim and interaction convenient. every interaction Be there when clients need you most with the reliability of the platform providing a 99.999% uptime and helps to meet 100& SLA.
From frictionless authentication to automated alerts to real-time support, modern financial services can create trusted and engaging experiences with gPlex® advanced and AI driven solutions. Unlock more revenue steams with personalized customer centric promotional modules and industry standard features.