Outbound Call Center Service
An outbound call center consists of a group of call center agents which make outgoing calls to existing as well as prospective customers. High-quality and efficient outbound call center services are imperative for the business. It is with the help of outbound calls that successful sales calls, customer service, and execution of marketing research surveys and analysis are handled well. Keeping track of the business happenings and ensuring effective business operations are the essential drivers for marketing success. Though essential, it is undeniable that the cost of setup can be formidable for business, hence outbound call center outsourcing would be the correct option.
Genuity BPO as an Outbound Call Center Services Provider
Genuity BPO boasts of high-quality and business efficiency by handling the task of outbound calls on behalf of your business. Excellent record of accomplishment is boasted by our team of professionals. Being a Call Center Solution Provider with hands-down experience on offering the best service, we handle outbound calling task proficiently. Our expert resources & effective support handling mechanism, has helped us attain the reputation of adept outbound call center services provider.
Genuity BPO is offering its outbound call center outsourcing services to different industries like automotive, insurance, energy utilities, healthcare, banking and financial, manufacturing, travel and hospitality, logistics, publishing, retail and consumer, telecommunication and much more. We are one of the leading outbound call center solution providers in the business. Hire our exceptional and result oriented outbound call center services for Bangladesh and other part of the globe.
Genuity BPO’s wide range of Outbound Call Center Services :
- Lead Generation
- Appointment Settings
- Cross Selling & Upselling
- Marketing & Sales Verification
- Sales Lead Follow-up
- Marketing Intelligence Services
- Telemarketing Services
- Cold Calling
- Product/Service Promotion
- Market Research & Survey
- E-mail & Direct Mail Follow-up
- Research & Information Gathering
- Service Satisfaction Follow-up
- Tele Surveys & Customer Acquisition
What makes Genuity Different from Other Outbound Call Center Companies?
24X7 Services
Our outbound call center outsourcing services are available 24 X 7. We help in optimizing the call process and reaching maximum customer, improving efficiency, reducing operational cost and increasing the business profitability.
Experienced Professionals
Enhanced communication system for multi-channel communication. Our B2B and B2C outbound call center outsourcing services are an efficient way to win customers, develop good customer relationships and improving sales and generating profits.
Dedicated Agents
Genuity BPO has a trained staff that offers reliable services to its clientele. Our team is adept at handling a large volume call efficiently. Dedicated agents’ teams are regularly trained to unlock opportunities and up sell and provide customer support and work as per KPIs and set targets.
ISO Certified
We are an ISO 27001:2013 certified company. Our Outbound call center services adhere to strict quality check guidelines and data security norms to deliver high-quality services. We are experienced in delivering excellent outbound call center customer service to local and global clients.
